"I have been reading reviews of density for memory foam mattresses and many of them say that 4 to 6 lbs of density makes for better quality memory foam and will stand up longer/better.  I read on your website about this high density not being as good due to hotter sleep and longer to bounce back.  I am a little confused about which way to go.  Can you help me out with this?  Why is it that yours is 3lbs when just about everything out there on the market is 4-6lbs?"

Our 3lb memory foam cannot be compared to the older technology foams which require more material to be durable. Density is merely the weight of the foam and has absolutely nothing to do with the pressure-relieving characteristics or capabilities of the foam. The older technology foams simply must have more material and hence more weight to be as durable as our newer technology, lighter weight foam created by BASF. Older technology foams require the influence of heat to become softer and more pliable. (That is actually a technological limitation which has been ingeniously marketed into acceptance by Temper-Pedic) Because they have more material making up the foam, there are fewer spaces between the molecules for air to flow and it takes much longer for the foam to recover once it has been compressed in the “heated-up” state. The result is that a sleeper has to wait quite a long time for the foam to recover from their body impression when they change position. Higher density foam always indicates older memory foam technology. Older memory foam technology is characterized by 5 main limitations:

Now that I have revealed some important information about the differences between our high technology, modern memory foam and older technology memory foam, it is important that you know the “rest of the story”. No memory foam is going to do a good job for a sleeper unless there is high quality support foam/base foam underneath the memory foam. We have discovered through much testing and experience that the best support foam to use under memory foam is High Resiliency (HR) foam that weighs at least 2.4 lbs per cubic foot. The ILD of the base foam should be at least 27 lbs. (see Density & Softness for more information on ILD) The ILD on our base foam is 32 lbs and is considered well supportive and perfect for the majority of sleepers. We use 2.4 lb HR foam in our base foam. Companies which cut corners use High Density (HD) foam. HD foam is simply not as good as, or as durable as HR foam.

The density of our memory foam is 3 lb. The density of Tempur-Pedic™ memory foam is 5 lb. (or 5.3lb). Comparing our advanced , next generation 3 lb. Pluracel V^x foam with other companies, including

Tempur-Pedic™

, is like comparing apples to bananas or a paper airplane to a Boeing 767. Ok, maybe that’s a bit extreme. It is appropriate to say that BASF has once again lived up to their commitment to make the product  (in this case, memory foam) better.

Let’s take a look at something obvious. Tempur-Pedic's™ memory foam is heavier. That doesn’t necessarily mean it is better. High density, heavier foam has smaller holes. Air takes longer to go in and out. This means that the mattress can build up heat and take longer to rebound.  If you are sleeping and you turn over, higher density foam will take much longer to re-fill with air and return to normal. This problem of slow rebound can wake you up and make you mad.

Click here for more detailed information about Density & Softness

Beginning in January of 2006, our mattress, comprised of BASF memory foam and BASF High Resiliency support foam, was sold to customers in furniture and mattress stores from Tennessee to Texas. Hundreds of people bought this mattress and provided feedback on the feel and durability. With only a few exceptions, people told us that we had created the ideal mattress. “This is what a mattress should feel like” was the overall consensus. There is no better way to make a mattress. We have the finest chemists in the world at BASF available to us to make whatever changes are called for. This mattress is the best we can make, for the greatest percentage of people and we offer it at a fair price.

We charge the minimum we can charge to build our business and get our mattresses into the homes of as many people as we can. We run our company as lean as possible using the Internet, low-cost advertising and efficient packaging. According to industry sources, Tempur-Pedic™ spends hundreds of millions in advertising, which naturally drives their prices up. They set the price bar high and others have followed, reaping the benefit of overpricing. We believe that everyone deserves to get a better sleep. We have found a way to get relief from aches and pains with our mattress and we want to share that with everyone. The SleepDogMattress™ mattress by BASF is a truly great mattress that can help people enjoy better health. Every once in a while, a product comes along that is really good, very high quality and at an affordable price. This is one of those times. We are grateful to be able to help people to achieve a better nights’ sleep.

(The following question has been posed to us by many prospective customers. Here’s the answer)

"I'm in the market for a memory foam mattress, and have been comparing several brands on-line. I'm sold on your lower density pluracel foam, but some manufacturers claim that shipping a foam mattress in a compressed small box could be damaging to the cellular structure of the foam. You did not address this issue on your website. What is your opinion on this?"

All of our testing was conducted after several of our mattresses had been rolled up and left in the box for six months. The manufacturer’s 10-Year, full replacement warranty and 20-Year Limited warranty was the result of un-boxing the mattresses and subjecting them to 80,000 static fatigue compressions. This was done with a one foot square indenter plate, compressing the mattress 75%, simulating two people getting in and out of bed 5 times a day for twenty years. Our mattress lost only 1.25 inches where it was folded and only .25 inches away from the fold. It is an astonishingly resilient new memory foam technology, created by BASF, which has been thoroughly tested and which will provide lasting support.

Heavier memory foam has more chemicals in it to make it heavier. It depends on what those chemicals are (and of course, how safe they are) that determines if the foam will last longer. A rule of thumb is that the heavier the foam, the longer it will last. Memory foam, by its nature, is very long-lasting if it is made properly. Most memory foam is designed to perform well for at least ten years and possibly much longer. We offer a full replacement guarantee if our foam loses more than 1.25”, at any time during the first ten years from the purchase date! That includes us paying for all shipping. Then, we offer an additional 10-Years on a pro-rated basis. (See our Warranty) It took a lot of work and testing by BASF to create our memory foam. There is a lot of experience and credibility standing behind our warranty.

SleepDogMattress has the easiest and fairest mattress Return Policy in the entire industry. It is simple and direct and demonstrates our confidence in our product. Purchasing on the Internet can be risky, especially when dealing with companies which have a limited track record. Beware of companies offering a 0-Risk Return Policy. These companies generally operate out of rented warehouse space and have been in business less than one year.

SleepDogMattress has virtually eliminated any risk to you.

We offer a 120 Day In-Home Trial Period. During this period, we offer a Double Guarantee.

1. The 1st part of our Guarantee states that at any time from the date you receive your mattress through the 120th day following that date, you may choose to return the mattress if it is not to your satisfaction. You pay all costs associated with returning the mattress back to us. There is no re-stocking fee or other hidden charges. We expect the mattress to be returned in reasonably clean condition (we donate the mattress to needy folks so do your best to return it clean). We won’t ever use “small print” about “original packaging” or “original condition” or “clean” to steal your money like many other mattress companies do.
2. The 2nd part of our Guarantee states that if after trying our mattress for up to 120 days, you are not completely satisfied with your purchase, you may simply call us for a DAN (Donation Authorization Number) at 1-800-588-5720. You may donate your mattress to a Non-Profit 501 C-3 organization such as Goodwill, the Salvation Army, Hospice, Church, Shelter for Homeless, etc. Fax or send us the receipt (made out to SleepDogMattress with your DAN) and we will credit your account in full minus $200. Note: All Bamboo Covers and foundations must be returned along with the donation receipt before we will process the credit back onto your credit card.
   
   Please note: Refunds or exchanges are not permitted for size, cover upgrades or incorrectly ordered mattresses. Purchases cannot be made after a return is processed.

This is the best and fairest Return Policy in the entire mattress industry!

NOTE: SleepDogMattress.com has never and will never re-sell a mattress which has been returned to us. All of our returns are donated to charity.